--- title: "politica sulla riservatezza" id: "3" type: "page" slug: "privacy-policy" published_at: "2024-07-02T04:38:42+00:00" modified_at: "2025-11-21T07:20:13+00:00" url: "https://avianslab.com/privacy-policy/" markdown_url: "https://avianslab.com/privacy-policy.md" excerpt: "Effective Date: 2024.7.5 AviansLab.com (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal and sample-related information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website..." --- **Effective Date: 2024.7.5** AviansLab.com (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal and sample-related information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or our bird DNA testing services. By accessing AviansLab.com, you agree to this Privacy Policy. # **1. Information We Collect** ## **1.1 Personal Information You Provide** We may collect information that you voluntarily provide when placing an order, contacting us, or submitting samples, compreso: - Nome - Email address - Phone number - Mailing or billing address - Payment information (processed securely through third-party processors) - Order details - Sample submission information (species, ring number, sample ID, owner name) **Important:** We do **not** analyze or process human DNA. Only bird or avian sample data is accepted for testing. ## **1.2 Biological Samples and Genetic Information** When you submit a biological sample (feather, eggshell, tissue, or related materials), we may collect: - Sample ID - Bird species information - Ring number / tag number - Genetic test results (per esempio., sexing results, genotype markers) Sample handling: - Samples are used **only** for providing the requested DNA test. - Samples may be disposed of after testing, unless otherwise requested. - We do not sell or share genetic information with third parties. - We do not use samples for research without your explicit consent. ## **1.3 Automatically Collected Data** When you visit our website, we may automatically collect: - IP address - Browser information - Device type - Pages visited - Time spent on page - Click and scroll behavior - General (non-precise) location - Referring website This data is used for analytics, security, and service optimization. ## **1.4 Cookies and Tracking Technologies** We use cookies to: - Enable website functionality - Remember user preferences - Improve website performance - Analyze user interactions You may disable cookies through your browser settings. ## **1.5 Analytics & Behavior Tracking** We use third-party analytics tools, compreso: ### **Microsoft Clarity** Clarity may record: - Clicks, scroll behavior, and page interactions - Heatmaps - Session replays - Device and browser data Clarity does not record sensitive fields such as payment forms or password inputs. ### **Google Analytics (GA4)** GA4 collects anonymized: - Page performance - User behavior - Device and traffic data - Conversion statistics These tools comply with GDPR-approved data transfer safeguards. # **2. How We Use Your Information** We use your information to: - Provide DNA testing services - Process orders and payments - Send test results - Communicate with you about your samples or orders - Respond to customer service requests - Improve our website and services - Detect and prevent fraud - Comply with legal requirements We do **not** sell or rent personal information. # **3. Legal Basis for Processing (GDPR)** We process your data under the following bases: - **Contractual necessity:** to fulfill your DNA testing order - **Legitimate interest:** website security, analytics - **Consent:** newsletters, marketing communications - **Legal obligation:** record keeping and compliance # **4. How We Share Your Information** We may share your information with: ### **Service Providers** Such as: - Payment processors - Email and cloud storage services - Website hosting providers - Analytics services (Google, Microsoft) ### **Legal Requirements** If required by law or government authorities. ### **Business Transfers** In a merger or acquisition, information may be transferred to the new entity. We never sell genetic or personal data. # **5. Data Retention** We retain data only as long as necessary: - **Customer accounts**: while the account is active - **Sample information**: fino a **3 years** for quality control - **Genetic test results**: fino a **3 years** - **Analytics data**: 12–26 months - **Email correspondence**: fino a **2 years** - **Transaction records**: as legally required (usually 5–7 years) You may request earlier deletion (see Section 6). # **6. Your Rights** Depending on your region (GDPR, CCPA), you may have the right to: - Access your personal data - Request correction - Request deletion (“right to be forgotten”) - Request restriction of processing - Request data portability - Object to certain processing - Withdraw consent - Opt-out of marketing communications To exercise your rights, contact: **[email protected]** # **7. Children’s Privacy** Our services are not intended for individuals under 13. We do not knowingly collect children’s information. If such data is found, we will delete it immediately. # **8. International Data Transfers** Data may be stored in: - Cina - Singapore - Europa - United States (Google, Microsoft) We use GDPR-approved mechanisms for international transfers. # **9. Data Security** We implement: - SSL encryption - Secure servers - Access controls - Malware protection - Regular software updates No system is completely secure, but we take all reasonable measures. # **10. Changes to This Privacy Policy** We may update this Privacy Policy periodically. The most recent version will always be posted with the updated effective date. # **11. Contact Us** AviansLab.com **Room 702, Building A-5, Guoqitang High-end Medical Device Industrial Park, NO. 509 Taihang South Street, High-tech Zone, Shijiazhuang** 📧 Email: **[email protected]** 📞 Phone: **+86 13323237275**