política de privacidad

Effective Date: 2024.7.5

AviansLab.com (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal and sample-related information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or our bird DNA testing services.

By accessing AviansLab.com, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect information that you voluntarily provide when placing an order, contacting us, or submitting samples, incluido:

  • Nombre

  • Email address

  • Phone number

  • Mailing or billing address

  • Payment information (processed securely through third-party processors)

  • Order details

  • Sample submission information (species, ring number, sample ID, owner name)

Important:
We do not analyze or process human DNA. Only bird or avian sample data is accepted for testing.

1.2 Biological Samples and Genetic Information

When you submit a biological sample (feather, eggshell, tissue, or related materials), we may collect:

  • Sample ID

  • Bird species information

  • Ring number / tag number

  • Genetic test results (p.ej., sexing results, genotype markers)

Sample handling:

  • Samples are used solo for providing the requested DNA test.

  • Samples may be disposed of after testing, unless otherwise requested.

  • We do not sell or share genetic information with third parties.

  • We do not use samples for research without your explicit consent.

1.3 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser information

  • Device type

  • Pages visited

  • Time spent on page

  • Click and scroll behavior

  • General (non-precise) location

  • Referring website

This data is used for analytics, security, and service optimization.

1.4 Cookies and Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Remember user preferences

  • Improve website performance

  • Analyze user interactions

You may disable cookies through your browser settings.

1.5 Analítica & Behavior Tracking

We use third-party analytics tools, incluido:

Microsoft Clarity

Clarity may record:

  • Clicks, scroll behavior, and page interactions

  • Heatmaps

  • Session replays

  • Device and browser data

Clarity does not record sensitive fields such as payment forms or password inputs.

Google Analytics (GA4)

GA4 collects anonymized:

  • Page performance

  • User behavior

  • Device and traffic data

  • Conversion statistics

These tools comply with GDPR-approved data transfer safeguards.

2. How We Use Your Information

We use your information to:

  • Provide DNA testing services

  • Process orders and payments

  • Send test results

  • Communicate with you about your samples or orders

  • Respond to customer service requests

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal requirements

We do not sell or rent personal information.

3. Legal Basis for Processing (GDPR)

We process your data under the following bases:

  • Contractual necessity: to fulfill your DNA testing order

  • Legitimate interest: website security, analytics

  • Consent: newsletters, marketing communications

  • Legal obligation: record keeping and compliance

4. How We Share Your Information

We may share your information with:

Service Providers

Such as:

  • Payment processors

  • Email and cloud storage services

  • Website hosting providers

  • Analytics services (Google, Microsoft)

Legal Requirements

If required by law or government authorities.

Business Transfers

In a merger or acquisition, information may be transferred to the new entity.

We never sell genetic or personal data.

5. Data Retention

We retain data only as long as necessary:

  • Customer accounts: while the account is active

  • Sample information: arriba a 3 years for quality control

  • Genetic test results: arriba a 3 years

  • Analytics data: 12–26 months

  • Email correspondence: arriba a 2 years

  • Transaction records: as legally required (usually 5–7 years)

You may request earlier deletion (see Section 6).

6. Your Rights

Depending on your region (GDPR, CCPA), you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion (“right to be forgotten”)

  • Request restriction of processing

  • Request data portability

  • Object to certain processing

  • Withdraw consent

  • Opt-out of marketing communications

To exercise your rights, contact: [email protected]

7. Children’s Privacy

Our services are not intended for individuals under 13.
We do not knowingly collect children’s information.

If such data is found, we will delete it immediately.

8. International Data Transfers

Data may be stored in:

  • Porcelana

  • Singapore

  • Europa

  • United States (Google, Microsoft)

We use GDPR-approved mechanisms for international transfers.

9. Data Security

We implement:

  • SSL encryption

  • Secure servers

  • Access controls

  • Malware protection

  • Regular software updates

No system is completely secure, but we take all reasonable measures.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The most recent version will always be posted with the updated effective date.

11. Contáctenos

AviansLab.com
Habitación 702, Edificio A-5, Guoqitang High-end Medical Device Industrial Park,
No. 509 Calle sur de Taihang, Zona de alta tecnología, Shijiazhuang

📧 Email: [email protected]
📞 Phone: +86 13323237275